Making e-appointments
We strongly encourage for you to assist your worker to make use of e-remittance service providers during this COVID-19 situation. However, if your worker needs to visit their money transfer service provider at the retail outlet, they are advised to make an e-appointment before their visit. This will ensure that they do not need to be part of long queues and wait for an extended period of time.
The RAS will be providing a web based e-appointment platform for your worker to make an appointment for their visit. Please note that not all money transfer service providers will be part of this e-appointment system. The booking system will only commence from 15 Jun 2020. To make an e-appointment click here.
How e-remittance works
Remittances can be performed conveniently and safely through several channels such as on the remittance agent’s mobile app or the bank’s ibanking app and website.
If your worker is new to e-remittance and online services, you can help him/her navigate the app or website.Each customer on-boarding and remittance process is different but all will require the sender to provide information including full name and identity number, with documentary proof.
Please however be aware of possible scammers who may call your worker to ask for personal details. To guard against fraud, we do not recommend transactions done through phone texts, calls or emails.
Below is a list of licensed remittance agencies who offer e-remittance services. Get in touch with them to find out more about their services!
| No | Full Name of Business | Website address | Email address | Contact No | Countries Served | Languages available | Type of Application |
| 1 | Agrani Exchange House Pte Ltd | www.agraniexchangehouse.sg | agraniremit@yahoo.com | 6295 9731 | Bangladesh & Indonesia | English & Bengali | Mobile App |
| 2 | Brunphil Express (S) Pte Ltd | www.brunphil.com | brx@brunphil.com | 6735 6204/05 | Philipines & Indonesia | English | Mobile App |
| 3 | GPL Remittance Pte Ltd | www.gpl.com.sg | enquiry@gpl.com.sg | 6291 2991 | All major countries for FWs & FDWs | English & Bengali | Mobile App |
| 4 | Hanshan Money Express Pte Ltd | hanshanmoney.com | cs@hanshanmoney.com | 6438 3119 | China, Myanmar, Indonesia, Philipines | English, Chinese | Mobile App |
| 5 | InstaReM powered by NIUM | www.instarem.com | support@instarem.com | 6950 1132 | All major countries for FWs & FDWs | English | Mobile App |
| 6 | Kabayan Remittance Pte Ltd | www.kabayan.sg | kabayan@singnet.com.sg | 6732 9551 | Philipines | English, Tagalog | Web based |
| 7 | MetroRemit SG | https://www.metroremitsg.com/ | mbsingapore@metrobank.com.ph | 6734 2748 | Philipines | English | Mobile App |
| 8 | Money World Asia Pte Ltd | www.moneyworld.com.sg | admin@moneyworld.com.sg | 62211 755 | All major countries except Mynmar & Vietnam | English | Web based |
| 9 | Pay2Home (Wandr Pte. Ltd.) | www.pay2home.com | customerservice@pay2home.com | 6372 2474 | All major countries for FWs & FDWs | English, Bahasa | Mobile App |
| 14 | SingX Pte Ltd | www.singx.co | help@singx.co | 3129 2911 | All major countries for FWs & FDWs | English | Both Mobile App & Web |
| 10 | SlideSG Pte Ltd | https://slide.sg/ | helpSG@slide.club | 6594 1380 | All major countries for FWs & FDWs | English, Bahasa, Tamil and Bengali | Mobile App |
| 11 | TransferWise Singapore Pte Ltd | www.transferwise.com | support@transferwise.com | 3158 3259 | All major countries for FWs & FDWs | English | Mobile App |
| 12 | TranSwap Pte Ltd | www.transwap.com | info@transwap.com | 6100 9788 | All major countries for FWs & FDWs | Bengali, Tagalog, Bahasa, Hindi, Tamil | Web based |
| 13 | Wallex Technologies Pte Ltd | https://wallex.asia/sg | jaycee@wallextech.com | 96991911 | Worldwide | English, Bahasa, Chinese | Web based |
| 14 | Western Union | www.WU.com | SingaporeEnglish.Customer@westernunion.com | 6336 2000 | Worldwide | English | Mobile App |