E-Remittance & Appointments

Helping Members

Making e-appointments

We strongly encourage for you to assist your worker to make use of e-remittance service providers during this COVID-19 situation. However, if your worker needs to visit their money transfer service provider at the retail outlet, they are advised to make an e-appointment before their visit. This will ensure that they do not need to be part of long queues and wait for an extended period of time.


The RAS will be providing a web based e-appointment platform for your worker to make an appointment for their visit. Please note that not all money transfer service providers will be part of this e-appointment system. The booking system will only commence from 15 Jun 2020.  To make an e-appointment click here.


How e-remittance works

Remittances can be performed conveniently and safely through several channels such as on the remittance agent’s mobile app or the bank’s ibanking app and website.

If your worker is new to e-remittance and online services, you can help him/her navigate the app or website.

Each customer on-boarding and remittance process is different but all will require the sender to provide information including full name and identity number, with documentary proof.

Please however be aware of possible scammers who may call your worker to ask for personal details. To guard against fraud, we do not recommend transactions done through phone texts, calls or emails.

Below is a list of licensed remittance agencies who offer e-remittance services. Get in touch with them to find out more about their services!


NoFull Name of BusinessWebsite addressEmail addressContact NoCountries ServedLanguages availableType of Application
1Agrani Exchange House Pte Ltdwww.agraniexchangehouse.sgagraniremit@yahoo.com6295 9731Bangladesh & IndonesiaEnglish & BengaliMobile App
2Brunphil Express (S) Pte Ltdwww.brunphil.combrx@brunphil.com6735 6204/05Philipines & IndonesiaEnglishMobile App
3GPL Remittance Pte Ltdwww.gpl.com.sgenquiry@gpl.com.sg6291 2991All major countries for FWs & FDWsEnglish & BengaliMobile App
4Hanshan Money Express Pte Ltdhanshanmoney.comcs@hanshanmoney.com6438 3119China, Myanmar, Indonesia, PhilipinesEnglish, ChineseMobile App
5InstaReM powered by NIUMwww.instarem.comsupport@instarem.com6950 1132All major countries for FWs & FDWsEnglishMobile App
6Kabayan Remittance Pte Ltdwww.kabayan.sgkabayan@singnet.com.sg6732 9551PhilipinesEnglish, TagalogWeb based 
7MetroRemit SG https://www.metroremitsg.com/mbsingapore@metrobank.com.ph6734 2748PhilipinesEnglishMobile App
8Money World Asia Pte Ltdwww.moneyworld.com.sgadmin@moneyworld.com.sg62211 755All major countries except Mynmar & VietnamEnglishWeb based 
9Pay2Home   (Wandr Pte. Ltd.)www.pay2home.comcustomerservice@pay2home.com6372 2474All major countries for FWs & FDWsEnglish, BahasaMobile App
14SingX Pte Ltdwww.singx.cohelp@singx.co3129 2911All major countries for FWs & FDWsEnglishBoth Mobile App & Web
10SlideSG Pte Ltd https://slide.sg/helpSG@slide.club6594 1380All major countries for FWs & FDWsEnglish, Bahasa, Tamil and BengaliMobile App
11TransferWise Singapore Pte Ltdwww.transferwise.comsupport@transferwise.com3158 3259All major countries for FWs & FDWsEnglishMobile App
12TranSwap Pte Ltdwww.transwap.cominfo@transwap.com6100 9788All major countries for FWs & FDWsBengali, Tagalog, Bahasa, Hindi, TamilWeb based 
13Wallex Technologies Pte Ltdhttps://wallex.asia/sgjaycee@wallextech.com96991911WorldwideEnglish, Bahasa, ChineseWeb based 
14Western Unionwww.WU.comSingaporeEnglish.Customer@westernunion.com6336 2000WorldwideEnglish Mobile App